77fg Terms and Conditions

General Terms and Introduction

These terms and conditions ("Terms") form a legal agreement between the 77fg platform and its users. When you visit the 77fg website, create an account, or use any of our services, you agree to be fully bound by these Terms.

77fg is a trusted online gaming platform in Bangladesh offering slot games, live casino, cricket betting, and gaming services across various categories. These Terms have been established to protect you and to ensure a fair and transparent environment.

Our Privacy Policy and Responsible Gaming Policy also apply alongside these Terms. Those policies are considered an integral part of these Terms.

Eligibility Requirements and Age Limit

The following eligibility requirements must be met to register and use the 77fg platform:

2.1 Age Limit

• You must be 21 years of age or older. This platform is strictly prohibited for minors.
• 77fg may request valid identification for age verification at any time.
• If a false age is provided, the account will be closed immediately and all funds may be forfeited.

2.2 Accuracy of Personal Information

• All information provided at the time of registration must be completely accurate and truthful.
• A person may operate only one account.
• If any account information changes, 77fg must be notified immediately.

2.3 Geographic Restrictions

This platform operates primarily for users in Bangladesh. Residents of countries where online gaming is legally prohibited may not use this platform. The user is solely responsible for complying with the laws of their own country.

Account Management and Security

3.1 Account Creation

Each user may open only one account. Operating multiple accounts is strictly prohibited and may result in permanent account closure. Please ensure you provide a correct mobile number and accurate information at registration.

3.2 Password and Account Security

• Keep your login credentials (username and password) completely confidential.
• Allowing any third party to use your account is prohibited.
• If you suspect unauthorised access, contact 77fg support immediately.
• The account holder is responsible for all transactions carried out through their account.

3.3 Account Verification (KYC)

Before processing a withdrawal, 77fg may request the following documents for identity verification: National ID Card (NID), passport, or driving licence. Withdrawals may be held until verification is complete.

Financial Transactions: Deposits and Withdrawals

4.1 Deposit

Funds can be deposited on the 77fg platform using the following methods: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳500. Deposited funds are generally credited to your account instantly.

• Minimum deposit amount: ৳500 (for each method).
• Use the correct amount and reference number when making a deposit.
• Deposits from third-party accounts are not accepted.
• Keep proof of every transaction.

4.2 Withdrawal

The following conditions apply when withdrawing winnings:

• Minimum withdrawal amount: ৳1,000.
• Withdrawals can only be made using the same method that was used to deposit.
• Withdrawal processing generally takes 5 to 30 minutes.
• Additional verification may be required for large withdrawal amounts.
• Withdrawals may not be possible until any active bonus wagering requirements have been met.

4.3 Anti-Money Laundering Policy

77fg follows strict policies to prevent money laundering and terrorist financing. Any suspicious transaction will be investigated and the relevant authorities will be notified as required.

Bonus and Promotion Policy

5.1 Welcome Bonus

77fg offers new members a 100% bonus on their first deposit up to ৳10,000. The following conditions apply to claim this bonus:

• Wagering requirement: the bonus amount must be wagered 20 times.
• Bonus funds may only be used on designated games.
• Wagering must be completed using the combined bonus and deposit amount.
• Each user is eligible to receive the welcome bonus only once.
• If wagering is not completed within the specified time limit, the bonus will be cancelled.

5.2 General Conditions for Promotional Offers

• Each promotion will have its own specific terms, which will be stated on that promotion's detail page.
• Multiple bonuses cannot be combined at the same time unless explicitly stated otherwise.
• 77fg reserves the right to modify or cancel any promotional offer at any time.
• If bonus abuse is suspected, the account will be investigated.

5.3 Cashback and VIP Benefits

77fg's VIP programme has five tiers. Weekly cashback is provided at each tier: Bronze — up to 0.2%, Silver — up to 0.4%, Gold — up to 0.6%, Platinum — up to 0.8%, Diamond — up to 1.0% weekly cashback. Progress through VIP tiers depends on your activity and account status.

Gaming Rules and Fair Play

6.1 Game Operations

All games available on the 77fg platform are supplied by internationally recognised game providers. Game outcomes are determined through a verified Random Number Generator (RNG) system, which is completely impartial and cannot be altered.

6.2 Prohibited Activities

• Using any software or automated method to play games is prohibited.
• Any attempt to manipulate game outcomes will result in account termination.
• Collaborating with other players to gain an unfair advantage is prohibited.
• Winnings obtained by exploiting technical errors in abnormal amounts will be voided.

6.3 Technical Issues

If a technical issue occurs during a game, 77fg reserves the right to cancel the relevant round and refund the staked amount. 77fg will not be liable for losses caused by loss of internet connection.

Sports Betting Rules

7.1 Bet Acceptance

Specific rules apply to placing bets on cricket (BPL, IPL, T20 World Cup), football (FIFA), kabaddi, and other sports. Once a bet has been placed, it generally cannot be changed or cancelled.

7.2 Match Cancellation and Rescheduling

• If a match is cancelled, all bets on that match will be considered void and the staked amount will be refunded.
• If a match is rescheduled, a decision will be made in accordance with 77fg's policy.
• Official result providers will be used to determine outcomes.

7.3 Maximum Winnings Limit

A maximum winnings limit is set for each betting category, which is displayed in the game lobby. If winnings exceed this limit, only the maximum limit will be paid out.

Account Closure and Restrictions

8.1 Closure by User

You may request to close your account at any time. Account closure requests can be made via 24/7 live chat or email. All active bets must be settled and funds withdrawn before the account is closed.

8.2 Closure or Suspension by 77fg

77fg reserves the right to suspend or permanently close any account for the following reasons:

• Any violation of these Terms.
• Providing false information or identity fraud.
• Operating multiple accounts.
• Bonus abuse or fraudulent activity.
• Suspected money laundering or illegal activity.
• Being a minor.

8.3 Self-Exclusion

As part of responsible gaming, you may choose self-exclusion. Please read our Responsible Gaming page for more details.

Intellectual Property and Privacy

9.1 Copyright

All content published on the 77fg website — logos, images, text, graphics, software, and design — is protected by the intellectual property rights of 77fg or its licensors. Using, reproducing, or distributing this content without prior written permission is strictly prohibited.

9.2 Protection of Personal Data

How your personal data is collected, used, and stored is explained in detail in our Privacy Policy. 77fg uses SSL encryption technology to keep your information secure.

Limitation of Liability

77fg will not be held liable for the following:

• Losses caused by the user's internet connection issues.
• Losses caused by issues with third-party software or devices.
• Temporary service disruptions due to unexpected technical failures.
• Losses resulting from the user's own negligence or breach of these Terms.

In any circumstance, 77fg's liability will be limited to the amount of funds currently held in the user's account.

Dispute Resolution

11.1 Filing a Complaint

For any dispute or complaint, please contact the 77fg customer support team first. Our 24/7 live chat support is able to resolve your issues in Bengali. You can also reach us by email: [email protected]

11.2 Resolution Process

If a resolution is not possible through customer support, the dispute will be escalated to a higher level. The final decision of 77fg will be considered binding on all parties. The resolution process is generally completed within 5 to 10 business days.

Changes to Terms and Conditions & Enforceability

77fg reserves the right to modify these terms and conditions, in part or in full, at any time. Users will be notified of significant changes to the extent possible. Continued use of the platform after updated terms and conditions are published will be considered consent to the new terms and conditions.

If any clause or sub-clause of these terms and conditions is found to be invalid or unenforceable under any applicable law, the remaining provisions will remain fully in effect.

77fg's interpretation and decision on all matters mentioned in these terms and conditions will be considered final. If you have any questions, please visit our FAQ page or contact support directly.